• Support Centre

    Welcome to our Support Centre.
    Our team are always available for emergencies and will respond to system-wide issues here.


    Business Hours
    Monday - Friday 9am - 6pm AEST.


    After Hours Support
    Available on request.


    Emergency Support
    24/7 - Please contact your WebDirect Account Manager to arrange this service.


    Announcements
    View system announcements, scheduled maintenance alerts and messages from your WebDirect team.


    Network Status
    Find out the status of our networks, servers and services.


    Get Technical Support
    Need help? You'll find that here.


    Knowledge Base / FAQs
    Not sure how to setup or change your services?
    Read our technical support documents and frequently asked questions.
    You'll need to be a registered customer with a valid login to see this information.


    Online Tutorials
    When you someone to show you how it's done, this is where to find help.
    You'll need to be a registered customer with a valid login to see this information.


    Contact WebDirect
    We'd love to hear from you. Contact us here.