Privacy Policy

Privacy Policy
WebDirect Australia Pty Limited is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Registration of contact details
Some forms on this website request contact information (such as name, email address, telephone).
This information is used to contact our customer regarding services on our site for which they have expressed interest.

Purchase of Services
We request information from customers for the purpose of ordering services. A customer is asked to provide contact details and financial information (credit card number and expiration date). This information is used for billing purposes and to fill customer orders. WebDirect Australia Pty Limited does retain credit card information for ongoing submissions. This is securely stored and managed in our payment gateway database system, which is stored on separate infrastructure to our hosting services platform.

Cookies
A cookie is a piece of data stored on a computer hard drive containing information about sections of our website previously visited. Usage of a cookie is in no way linked to any personally identifiable information while on our site, they are simply used to enhance our site visit experience.

Log files
We use IP addresses to research trends (this assists in identifying which states and countries our customers come from for the purpose of statistics), administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing of customer information
We use a third party payment processing organisation to accept payment for products and services. Credit card details are collected for order processing only. Our third party payment processor organisation does not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with parties to provide specific services (for example: Microsoft, Novell, RedHat, DELL, HP). When a customer requests a specific service which has been agreed, we will share names, or other contact information that are necessary for the third party to provide these services (for example: We may pass your contact information for the purpose of specifying a delivery address for equipment).

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site may contain links to other sites. Please be aware that WebDirect Australia Pty Limited is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Subscription or Opt-Out
Our customers are given the opportunity to 'opt-out' of receiving correspondence from WebDirect Australia Pty Limited. For example, an online order form has an 'opt-out' mechanism so customers who buy a service or product from us, but don't want any marketing material, can keep their email address off of our lists.

Customers who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by submitting an unsubscribe request through our contact page.

Notification of Privacy Policy Updates
From time to time our privacy policy is updated. Update notification will be posted on our website to ensure customers are aware of changes which may affect them. WebDirect Australia Pty Limited will not use personal information for any other purpose or and other terms already specified on this website without notifying our customers in writing first.

Have a Concern or Enquiry?
Just send us your contact details and we'll be in touch shortly.
All correspondence is confidential and in confidence.